Satisfaction
Survey
- Do you care what your employees think of your organization?
- Do you care if your customers are happy with your customer service?
Employee Satisfaction Surveys
It
has been shown that there is a direct relationship between employee satisfaction
(employee climate) and customer service. We also know that there is a
relationship between customer service and profitability. By inference
there is a relationship between employee satisfaction and profitability.
Surely then it makes sense to poll your employees on a continuous basis
to determine their 'climate'?
We have developed questionnaires, which address the issues pertinent to
employee climate.